Hotel Policies
Questions about our Old Town Hideaway?
Learn more about our frequently asked questions to help plan your trip.Parking
Do you have parking?
Self-parking is available in our designated lots for a fee of $35+ tax, per day, per vehicle.
Daily Amenity Fee
What is the daily amenity fee?
$45 + tax per room, per day includes
Amenity fee includes:
- Wi-fi service
- Welcome cocktail upon arrival
- Morning coffee and tea service in the lobby
- In-room coffee
- PressReader – Digital Magazines and Newspapers
- 24-hour concierge
- Access to fitness center at Ocean Key Resort & Spa
- 10% off services at SpaTerre (exclusions may apply)
- Poolside towels
- Beach towels for off-site use
- Fruit infused water poolside
- Southern Sips, afternoon ice-tea refreshments
- Morning wake-up calls
- Nightly turndown service
- In-room safe
Reservation cancellation
What is your cancellation policy?
Reservation must be canceled by 16:00 EST 14 days prior to arrival date to receive a full refund.
A 30-day cancellation is required for Fantasy Fest, Power Boat Races, and Christmas/New Years.
Deposit policy
What is your pollcy on deposits?
Reservations require a 1-night deposit, plus tax.
A 50% deposit of stay is required for Fantasy Fest, Power Boat Races, and Christmas/New Years.
Deposit & Insurance
What do you recommend for deposits and travel insurance?
Reservations are not guaranteed without a deposit. We recommend you purchase trip insurance. Refunds will not be made due to weather or airline cancellations.
Smoke-free property
What is your smoking policy?
The Marquesa Hotel, Cafe Marquesa and Marquesa 414 guest rooms and outdoor areas are completely smoke-free.
Pets
Do you allow pets?
No pets of any kind please.
Children
Do you allow children?
The Marquesa Hotel welcome guests who are over 14 years old.
Café Marquesa
Do I need a reservation for Café Marquesa?
Please make your reservations for Café Marquesa in advance. It is the best on the island, very small and popular! Reservations may be made at 305-292-1244 or on OpenTable.com
Room Requests
Can I request a certain room?
The Marquesa Hotel and Marquesa 414 are historic properties and each is unique. We cannot guarantee ground level and/or pool view accommodations. Requests will be noted at the time of booking.
Experience Culinary Splendor
Café Marquesa is an intimate boutique dining experience. Make sure to book well in advance so you don’t miss out on this island gem and local favorite!
Experience Culinary Splendor
Café Marquesa is an intimate boutique dining experience. Make sure to book well in advance so you don’t miss out on this island gem and local favorite!
ADDRESS
Marquesa Hotel
600 Fleming Street
Key West, FL, 33040
HOTEL DIRECT
ROOM RESERVATIONS
AWARDS & PRESS
MICHELIN Key for Hotels, Two Keys
MICHELIN Guide – 2024
Best Hotel Rankings – Best Hotels in the USA, Gold Badge
U.S. News & World Report – 2024
World’s Best Awards – Top 15 Resorts in FL, No 2
Travel & Leisure – 2023
Café Marquesa, Diners’ Choice Award.
OpenTable – 2024
