Hotel Policies

Questions about our Old Town Hideaway?

Learn more about our frequently asked questions to help plan your trip.

Parking

Self-parking is available in our designated lots for a fee of $25+ tax, per day, per vehicle.

Daily Amenity Fee

$45 + tax per room, per day includes

Amenity fee includes:

  • Wi-fi service
  • Welcome cocktail upon arrival
  • Morning coffee and tea service in the lobby
  • In-room coffee
  • Electronic press reader
  • 24-hour concierge
  • Access to fitness center at Ocean Key Resort & Spa
  • 10% off services at SpaTerre (exclusions may apply)
  • Poolside towels
  • Beach towels for off-site use
  • Fruit infused water poolside
  • Southern Sips, afternoon ice-tea refreshments
  • Morning wake-up calls
  • Nightly turndown service
  • In-room safe

Reservation cancellation

Reservation must be canceled by 16:00 EST 14 days prior to arrival date to receive a full refund.

A 30-day cancellation is required for Fantasy Fest, Power Boat Races, and Christmas/New Years.

Deposit policy

Reservations require a 1-night deposit, plus tax.

A 50% deposit of stay is required for Fantasy Fest, Power Boat Races, and Christmas/New Years.

Deposit & Insurance

Reservations are not guaranteed without a deposit. We recommend you purchase trip insurance. Refunds will not be made due to weather or airline cancellations.

Smoke-free property

The Marquesa Hotel, Cafe Marquesa and Marquesa 414 guest rooms and outdoor areas are completely smoke-free.

Pets

No pets of any kind please.

Children

The Marquesa Hotel welcome guests who are over 14 years old.

Café Marquesa

Please make your reservations for Café Marquesa in advance. It is the best on the island, very small and popular! Reservations may be made at 305-292-1244 or on OpenTable.com

Room Requests

The Marquesa Hotel and Marquesa 414 are historic properties and each is unique. We cannot guarantee ground level and/or pool view accommodations. Requests will be noted at the time of booking.

Experience Culinary Splendor

Café Marquesa is an intimate boutique dining experience. Make sure to book well in advance so you don’t miss out on this island gem and local favorite!

Experience Culinary Splendor

Café Marquesa is an intimate boutique dining experience. Make sure to book well in advance so you don’t miss out on this island gem and local favorite!