Hotel Policies

Questions about our Old Town Hideaway?

Learn more about our frequently asked questions to help plan your trip.

Renovations

Limited renovations on property from 7/10/23 – 10/31/23

We want to share some recent news from the hotel. Marquesa will be renovating guestrooms and suites from July 5th to October, 2023. This is due to sudden availability of renovation professionals. Marquesa has two separate sides to the property, located a half block from each other. Guestrooms and the swimming pool will still be available on the 414 side of our property, where there will be no renovations taking place. Limited guestrooms will be available on the 600 side of the property where there will be guestroom renovations, with a total of two swimming pools, one of which will be out of service, while the other pool will remain open and available for guest use. Please note that all guests have full access to both pools. Café Marquesa will remain open and will not be affected by renovation. We want to be transparent as possible and it is very important to us that all our guests are aware of the renovations. We are truly sorry for any inconvenience this may cause. We have listened closely to our guest comments and have kept them in mind throughout the design process. We are excited to unveil the enhancements in the Fall. Please do not hesitate to contact us if you have any questions.

Parking

Self-parking is available in our designated lots for a fee of $25+ tax, per day, per vehicle.

Daily Amenity Fee

An amenity fee of $40 + tax per day, per room will be charged
Amenity fee includes:
• WiFi Service
• Daily Continental Breakfast
• 24-Hour Concierge Service
• Access to Fitness Center at Ocean Key Resort
• Poolside towels
• Morning coffee and tea service
• Fruit infused water poolside
• Morning wake-up calls
• Welcome Drink

More Amenity Fee Information

Reservation cancellation

Reservation must be canceled by 16:00 EST 14 days prior to arrival date to receive a full refund.

A 30-day cancellation is required for Fantasy Fest, Power Boat Races, and Christmas/New Years.

Deposit policy

Reservations require a 1-night deposit, plus tax.

A 50% deposit of stay is required for Fantasy Fest, Power Boat Races, and Christmas/New Years.

Deposit & Insurance

Reservations are not guaranteed without a deposit. We recommend you purchase trip insurance. Refunds will not be made due to weather or airline cancellations.

Smoke-free property

The Marquesa Hotel, Cafe Marquesa and Marquesa 414 guest rooms and outdoor areas are completely smoke-free.

Pets

No pets of any kind please.

Children

The Marquesa Hotel welcome guests who are over 14 years old.

Café Marquesa

Please make your reservations for Café Marquesa in advance. It is the best on the island, very small and popular! Reservations may be made at 305-292-1244 or on OpenTable.com

Room Requests

The Marquesa Hotel and Marquesa 414 are historic properties and each is unique. We cannot guarantee ground level and/or pool view accommodations. Requests will be noted at the time of booking.

Experience Culinary Splendor

Café Marquesa is an intimate boutique dining experience. Make sure to book well in advance so you don’t miss out on this island gem and local favorite!

Experience Culinary Splendor

Café Marquesa is an intimate boutique dining experience. Make sure to book well in advance so you don’t miss out on this island gem and local favorite!