Hotel Policies

RESERVATION / CANCELLATION POLICIES

Reservation cancellation:

14 days in advance to receive a full refund.

 

Deposit policy:

 1 to 4 nights – 1-night deposit, plus tax

5 or more nights – 50% deposit, plus tax

 

100% Deposit, 60-day cancellation required for Fantasy Fest and Christmas/New Years.

 

        Please note: Reservations are not guaranteed without a deposit.

We recommend you purchase trip insurance. Refunds will not be made due to weather or airline cancellations.

 

 

SMOKE-FREE PROPERTY

THE MARQUESA HOTEL, CAFÉ MARQUESA AND MARQUESA 414

GUEST ROOMS AND OUTDOOR AREAS ARE COMPLETELY SMOKE-FREE  

 

CHILDREN

14 OR OLDER ARE WELCOME

 

PETS

NO PETS OF ANY KIND PLEASE

 

CAFÉ MARQUESA

Please make your reservations for Café Marquesa in advance. It is the best on the island, very small and popular! Reservations may be made at (305) 292-1244 or on OpenTable.com

 

ROOM REQUESTS

The  Marquesa Hotel and Marquesa 414 are historic properties and each is unique. We cannot guarantee ground level and/or pool view accommodations.

Requests will be noted at the time of booking.